Runsupply

Source from China.
Stress-free.
Risk-free.

You have a product to source, a margin to improve, a supplier to find. RunSupply takes care of everything — from the Chinese factory to your warehouse in Réunion. You approve, we execute.

-40%

on average based on the purchase price vs. local wholesaler

48 hours

for feedback
on your project

€0

to get started —
free audit with no obligation

Before spending 1 euro, know exactly what you will gain.

Most businesses in Réunion only discover the true costs of importing goods after placing an order. Customs duties, local taxes, island freight charges—the total is always a surprise. Our audit gives you a complete overview beforehand , free of charge.

This isn’t a disguised sales pitch. If your project isn’t profitable, we’ll tell you directly — before you spend a penny.

Describe your project in 2 minutes

A response is guaranteed within 48 business hours.

🔒Confidential. No solicitation. Cancellable at any time.

Importing from China
on your own risks your cash flow.

65% of first-time importers lose between €5,000 and €25,000 on their first order. Not because they’re incompetent. Because no one explained what they couldn’t see.

You are paying an intermediary without knowing it.

On Alibaba, 80% of "manufacturers" are actually traders. You think you're buying directly from the source — but you're unknowingly paying an extra layer of markup.

The actual costs are a systematic surprise

Supplier price, sea freight, customs duties, local import tax, local VAT… In Réunion, the total can add up to 45% to the purchase price. You don't calculate it beforehand; you only find out afterward.

The perfect sample guarantees nothing

The supplier sends a perfect, handmade sample. The order of 500 pieces comes from a different production line. Without on-site quality control before shipment, you discover the problem upon receipt—too late.

Deadlines are slipping, you're waiting in the dark

Chinese New Year, production delays, a congested port, customs issues. Without someone on the ground, you wait weeks without information. Your stock dwindles, your customers grow impatient.

Negotiating in broken English is expensive.

Chinese suppliers confirm everything out of politeness—even when they haven't understood. One misunderstanding about the specifications, and you receive something other than what you ordered.

Reunion's tax system is an invisible trap

The overseas tax can represent up to 30% of the value of your goods, depending on the product. An agency that doesn't include it in the initial quote will give you an incorrect figure. And you'll end up paying the difference.

You give us a need. We deliver the result.

A single point of contact in Réunion. A field team in China. You manage your business — we manage the rest.

01
02
03
04

Brief & strategy

We analyze your needs, your market, your budget. We tell you what’s feasible, at what cost, and with what return on investment. Numbers, not vague promises.

Sourcing & field verification

Our team identifies genuine manufacturers — not traders. Licenses, certifications, and production capacity are verified on-site. Three options are compared, with complete transparency.

Negotiation & customization

Negotiations are conducted in Mandarin, face-to-face, with knowledge of local practices. Price, MOQ, deadlines, packaging, branding — everything is outlined in writing before you pay anything.

Quality control & delivery to Reunion Island

Physical inspection before shipment. If a problem is detected, it is resolved at the factory. Then, the freight is coordinated to your door – customs and port duties already taken care of.

What this means in concrete terms for a shop in Réunion.

The numbers speak louder than words. Here’s what RunSupply changed for a retailer in Saint-Denis.

A boutique wants to source its own logo canvas bags

The manager had been buying his bags from a metropolitan wholesaler for three years. Margins were decent, but he felt he was paying too much. He requested a RunSupply audit—without committing to anything.

The audit revealed that his wholesaler was taking a 64% margin on the factory price. With direct imports, even including the sea freight tax and island freight charges, he could have gained an additional 22 percentage points in margin.

He placed his first order of 500 custom pieces with his logo. Total lead time: 11 weeks. Quality matches samples — on-site quality control performed before shipment.

* Figures based on a typical case. Your results will depend on the product, volume, and supplier. The audit will provide you with a personalized estimate.

Indicator
Before RunSupply
With RunSupply
Source of purchase
Metropolitan wholesaler
Direct from the manufacturer in China
Unit purchase price
€18
€6.50
Cost delivered to Réunion
(freight + customs + port tax)
€18
€10.20
Selling price
€35
€35
Unit gross margin
€17
€24.80
Gross margin %
49%
71%
Profit on 500 units
+€3,900 additional margin

+€7,600

Net profit on this single order

after deducting RunSupply fees (€900) and all import costs. On the next order: no sourcing fees, same margin.

Two offers. Only one correct answer for most projects.

You pay RunSupply for the service. You pay the supplier directly — you see exactly what you are buying.

Unit gross margin

500

To validate feasibility before proceeding further. Tight budget or exploratory project.

900 +

You are ready to order and you want it to go smoothly, from start to finish.

💡On a typical €15,000 order, our clients recover on average 3 to 5 times the cost of the project in savings compared to their current sourcing. This isn’t an expense—it’s an investment with a measurable return.

Recurring Partnership

Custom made

You order regularly and want a long-term partner, not a one-off provider.

Complete transparency in the payment process: supplier payment is made directly between you and the manufacturer. RunSupply never touches your order. You have total control over your purchases — it’s contractually guaranteed.

Not a wholesaler. Not a freight forwarder. A partner who understands your business.

Most sourcing agencies are based in mainland France and are unaware of Réunion’s tax laws. RunSupply is located on the island. When we calculate your costs, the overseas tax is already included.

⚠️ What mainland agencies consistently miss: the Réunion import tax can represent up to 30% of the value of your goods. An agency that doesn’t factor this into the initial quote will give you an inaccurate figure. At RunSupply, it’s calculated during the audit—before you spend a single penny.

On-the-ground presence — not remote sourcing

Our team visits the factories in person. They see the production conditions, test the materials, and negotiate face-to-face. No copy-pasting from Alibaba.

ne single point of contact, zero coordination required

You're talking to RunSupply. We manage the team in China, the freight forwarders, the customs. You get updates — not problems.

Your suppliers remain yours.

The manufacturers we identify for you are never shared with other clients. Contractual confidentiality. Protected competitive advantage.

Visible supplier price — zero hidden markup

You see exactly what the supplier charges. You pay directly. RunSupply only earns money on its service — not on your order.

Local roots = genuine responsiveness

One call is all it takes. No outsourced hotline, no support ticket. We know Réunion, its market, its constraints. We speak the same language.

Your product, your brand

Packaging, logo, specifications, regulatory labeling — we coordinate everything so that you receive your product, not a generic copy of what your competitor is selling.der.

What those
who have taken the plunge are saying.

★★★★★

“I placed my first order on my own through Alibaba. I received 300 non-compliant parts, impossible to resell. With RunSupply, the second order was perfect — quality control done before shipping. I should have started like that.”

KT

Karine T.

Manager, ready-to-wear boutique — Saint-Denis
★★★★★

“The free audit opened my eyes. They calculated the overseas tax that I had completely forgotten in my business plan. Without that, I would have launched an unprofitable product line. I probably owe them €15,000 in savings based on that single finding.”

MP

Marc P.

Manager, hotel-restaurant — Saint-Gilles
★★★★★

“I placed my first order on my own through Alibaba. I received 300 non-compliant parts, impossible to resell. With RunSupply, the second order was perfect — quality control done before shipping. I should have started like that.”

SL

Sandrine L.

Co-founder, distribution startup — Le Port

What you
really want to know.

We earn your trust—if the numbers are right for you. The audit allows us to understand your project before we propose anything. We don’t sell blindly. And honestly: clients who have the audit done and see the value sign in the vast majority of cases. Those who don’t see the value don’t—and that’s perfectly fine too.
Because we’ve chosen total transparency. You see exactly what the supplier charges. You pay RunSupply only for our work—two separate invoices, zero hidden markup on the order. It’s contractually agreed.
Allow 8 to 14 weeks from signature to delivery in Réunion. Breakdown: sourcing 1–2 weeks / negotiation & samples 2–3 weeks / production as per order / sea freight China→Réunion 25–35 days / customs clearance 3–7 days. We provide a precise timeline from the initial briefing—not vague estimates.
Generally, for orders between €3,000 and €5,000, importing becomes competitive with a local wholesaler. Below that, fixed freight and customs costs eat into the profit margin. We make this clear during the audit—if your project isn’t economically viable, we won’t take on the project.
Our team in China physically inspects the merchandise before shipment. If a problem is detected, it is corrected at the factory—not in Réunion. If a defect slips through the checks, we act as a mediator with the supplier to obtain a goodwill gesture or a replacement. You are never alone in facing the problem.
No — and it’s in your best interest as much as it is ours. RunSupply remains your point of contact for every order. In return, you get support, contractual protection, and a dedicated contact person who knows your history. This is clearly and transparently stated in the service agreement.
It’s our local specialty. Local import tax (0 to 30% depending on the product), customs duties, import VAT, customs clearance fees—everything is factored into your estimate right from the audit. An agency that doesn’t calculate the local import tax in its quote will give you an inaccurate price. We give you the real figure—the one you can use to build your business plan.

Your next supplier is in China.

Your next call is with us.

30 minutes. Zero commitment. A clear vision of what importing can bring to your business — with figures, not promises.

Any questions before you get started? → contact@runsupply.re